Terms & Conditions

Last updated: September 2026

Welcome to Handmade Halo. By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

About Handmade Halo

Handmade Halo is an online store offering handmade goods, accessories, bags, pencil cases, embroidery items, and other small handmade products.

Our products may be handmade or individually finished. Because of the nature of handmade products, slight differences in color, size, stitching, texture, or appearance may occur. These variations are part of the character of handmade items and are not necessarily considered defects.

Please also review our Privacy Policy to learn how we collect, use, and protect your personal information.

Products and Product Information

We make every effort to ensure that product descriptions, photographs, colors, dimensions, and other information on our website are accurate.

However, colors may appear slightly different depending on your device or screen settings.

Product dimensions are provided as approximate measurements. Small differences may occur due to manual measurement and the handmade nature of some products.

We reserve the right to update product information, prices, availability, and product descriptions without prior notice.

Prices and Payment

All prices displayed on the website are shown in the currency indicated at checkout.

The available payment methods will be displayed during the checkout process.

An order is considered placed after the payment process has been successfully completed and the order has been received by Handmade Halo.

We reserve the right to cancel an order if there is an obvious pricing error, product availability issue, or other circumstances that prevent us from fulfilling the order.

Orders

Please make sure that your shipping and contact information is correct before completing your order.

Once an order has been submitted, we will begin processing it according to our normal processing time.

If you need to make a change to your order, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has entered the processing or shipping stage.

Shipping

We ship orders to the destinations available at checkout.

Shipping times may vary depending on the destination, shipping method, customs processing, weather, holidays, and other circumstances outside our control.

Customers are responsible for providing a complete and accurate shipping address.

For international orders, the recipient may be responsible for customs duties, import taxes, or other charges imposed by the destination country. These charges, when applicable, are not included in the product price unless specifically stated otherwise.

Returns and Refunds

Our return and refund conditions are described in our Refund and Returns Policy.

Please review that policy before placing an order.

If you receive an item that is damaged, incorrect, or significantly different from the product description, please contact us as soon as possible with your order information and photographs of the issue.

Handmade Product Variations

Many of our products are handmade or individually finished.

Small differences in stitching, fabric placement, color, shape, texture, or measurements may occur between individual items.

These differences are normal characteristics of handmade products and help make each item unique.

Intellectual Property

All content on this website, including product photographs, product descriptions, logos, graphics, text, and other original materials, belongs to Handmade Halo or its respective rights holders unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without prior written permission.

Website Use

You agree to use this website only for lawful purposes.

You must not use the website in a way that could damage, disable, overburden, or interfere with the operation of the website or the experience of other users.

Product Availability

Some products may be available only in limited quantities.

If a product becomes unavailable after an order has been placed, we will contact the customer and provide an appropriate solution, which may include a refund of the unavailable item.