At Handmade Halo, we carefully prepare and package each order before shipping. As a small handmade shop, we take the time to prepare each order with care.

1. Order Processing

Most orders require approximately 7-15 Business days for processing before shipment.

Processing times may vary depending on the product and current order volume. During busy periods, additional processing time may occasionally be needed.

2. Shipping Destinations

We ship to destinations available at checkout.

Shipping availability may vary depending on the destination country or region. Please check the available shipping options during checkout before placing your order.

3. Shipping Times

Shipping times depend on the destination and shipping method selected at checkout.

Estimated delivery times are provided as a general guide and are not guaranteed. Delays may occur due to customs processing, weather, holidays, carrier delays, or other circumstances beyond our control.

Please note that the 7-15 business days processing period is separate from the shipping time.

4. Shipping Costs

We currently offer free shipping to destinations available at checkout.

Available shipping destinations may vary. Please review the shipping information displayed at checkout before completing your order.

5. International Orders

For international orders, the recipient may be responsible for customs duties, import taxes, or other charges imposed by the destination country.

These charges are not included in the product price or shipping cost unless specifically stated otherwise.

Customs processing may also affect delivery times.

6. Shipping Address

Please make sure that your shipping address is complete and accurate before placing your order.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has been processed or shipped.

Handmade Halo is not responsible for delays or delivery problems caused by incorrect or incomplete shipping information provided by the customer.

7. Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us as soon as possible with your order number and clear photographs of any damage, when applicable.

We will review the information and work with the shipping carrier to investigate the issue and determine an appropriate